Welcome to Traditional Naturals Pvt Ltd. We deeply respect your privacy and are committed to protecting your personal data with the same integrity and care that we apply to our authentic Ayurvedic formulations.
This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our products.
1. The Information We Collect
To provide you with a seamless and premium wellness experience, we may collect the following information:
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Personal Identification: Your name, shipping address, email address, and phone number when you place an order or contact us for Ayurvedic consultation.
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Transaction Data: Payment details are processed securely through our trusted payment gateways (e.g., Razorpay). We do not store your sensitive credit/debit card information on our servers.
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Browsing Data: Non-personal data such as your IP address, browser type, and interaction with our website to help us enhance your shopping experience.
2. How We Use Your Information
Your data is used strictly to elevate your experience with Traditional Naturals:
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To process and deliver your orders accurately and efficiently.
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To provide real-time order tracking and logistics updates via Shiprocket.
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To communicate with you regarding your purchases, answer queries via our WhatsApp Support, and offer personalized Ayurvedic recommendations.
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To send you exclusive updates, wellness tips, and offers (only if you have opted in).
3. Data Protection & Security
Just as we preserve the purity of our herbal ingredients, we protect your data. We implement state-of-the-art security measures, including SSL encryption, to ensure your personal information is safeguarded against unauthorized access, alteration, or disclosure.
4. Sharing Your Information
We value your trust. Traditional Naturals will never sell, rent, or trade your personal information to third parties. We only share necessary data with trusted service providers (such as courier partners like Shiprocket and secure payment processors) strictly for fulfilling your orders.
5. Your Rights
You hold complete control over your data. At any time, you may request to view, update, or delete your personal information from our records by contacting our support team.
6. Contact Our Support Team
If you have any questions about this Privacy Policy or how your data is handled, we are always here to assist you.
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Head Office: Agartala, West Tripura – 799001
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Customer Care Support: +91 7005574331
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Official Support Email: Support@mediumturquoise-mandrill-576255.hostingersite.com
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Alternative Email: traditionalnaturals@gmail.com
Thank you for trusting Traditional Naturals. Experience pure nature, ancient wisdom, and modern results.